Phone order

<p>i called cell c for a new contract and thought it would be better but it wasnt. the experience i have in this week is almost shocking. i spoke to agent for a huawei p8 and p9 she advised me on the packages. i told her that i wanted the p8 while we was on the call she need the date of delivery for the phone soo i did advise the agent i dont have it with me , i need to check for it , she advised she will wait on the line ,as i was looking for it the call got cut.</p> <p>i called back to speak to that specific agent , and was advised she was busy , so the agent i was speaking to advised she will assist and insert the date of delivery. at that time i asked if i can change the phone to a p9 lite as i wasnt to convinced with the p8 she advised it wouldnt be a problem,and advised she will change it , send the agent who was assisting me to call me back. i waited for the call but no response. i called back again towards the evening and spoke to a gentlemen and advised to speak to the agent , the gentlemen advised the client is busy but will send her an email to call back i waited but still on response. i called back and asked for the agent and to my surpirse i was advised she left for the day. </p> <p>i phoned the next day on 09/08/2016 , and spoke to agent advised her i was tryna call her to change the phone , she advised no problem she will change it and it will be delivered in 7 working days. she advised me that i also took a data sim which i did advise her i never only callled in to change the phone , she advised no problem she will remove it and everything is in order.</p> <p> </p> <p>today 11/08/2016 i spoke to an agent to find out if the delivery is processed he advised me the data sim yes but not the phone, but i also advised him i requested it to be cancelled. </p> <p> </p> <p>i really unhappy with the service as i didnt request for a data sim however ive been charged for it.</p> <p>i didnt request it.......</p>