1 reviews | Active since Jun 2015
phone not replaced or repaired as yet
bad and disgusting service at cell c gateway. no one seems to be bother to help and rectify existing customers problems. email and phone gateway cell c on numerous occasions no reponse. till this very date no one from cell c has even bother to contact me, regarding my faulty phone which cannot be repaired. on two occasion when i was in the shop at gateway cell c , they was more interested in getting new customers in and signing new contract than helping existing clients. WHAT A DISGUSTING ATTITUDE, no one seems to care . even cell c main customer service , only emailed me one stating they will contact me , but still no one has contacted me as yet. i am still waiting for 1 month now for a reponse.i have been a customer for CELL C for the past 15 or more years to date , and i have 3 contracts with cell C , WELL NOW I AM REALLY CONSIDERING TO SAY BYE BYE TO CELL C. i have emailed yourll my problem and i am still waiting for your response . is any one out there in cell c can be responsible enough to atleast give me a call. <br> until then!!!!<br> thank you for not caring about your existing clients<br>
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
