Phone line suspension.

A pathetic service I am getting from Cell C. My phone line has been suspended since the 03rd of September despite the fact that payments were made timeously and proof of payment sent and promised that it would take a maximum of 48 hours to have my query resolved . Eventually it was "resolved" or so I thought on the 04th of October. It was again suspended on Monday the 11th of October, reinstalled on Tuesday the 12th and suspended again today the 13th of October. I have seven different reference numbers and sent no less than ten e-mails to them only to receive automated replies.