NB
Nkateko B
1 reviews | Active since Jan 2020
20 Apr 2022, 09:53
Phone Insurance claim
3 weeks ago my phone got lost. I reported and gave them all information they requested. but I still don't have any concrete information regarding my claim. I've been calling but they give me the run arounds. its almost month end, meaning ill be paying for a phone that I don't even have. we insure our devices for search cases. I've never experience such bad service... 3 weeks with no phone and counting.
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Replies (2)
Cell C's replyOfficial
20 Apr 2022, 12:08Hi Nkateko Baloyi
Thank you for contacting Cell C.
Have they been requesting any other information other than what you already provided?
Regards
^MP
Thank you for contacting Cell C.
Have they been requesting any other information other than what you already provided?
Regards
^MP
Cell C's reply20 Apr 2022, 12:08
Official
Hi Nkateko Baloyi
Thank you for contacting Cell C.
Have they been requesting any other information other than what you already provided?
Regards
^MP
Thank you for contacting Cell C.
Have they been requesting any other information other than what you already provided?
Regards
^MP
NB
Nkateko B's updateReviewer Update
20 Apr 2022, 15:10They requested a beam screen shot as proof of blacklisting but Cell C customer care couldn't provide me with one instead they send me an sms as proof and i forwarded to the insurance.
NB
Nkateko B's update20 Apr 2022, 15:10
Reviewer Update
They requested a beam screen shot as proof of blacklisting but Cell C customer care couldn't provide me with one instead they send me an sms as proof and i forwarded to the insurance.