ZS
Zodwa S

1 reviews | Active since Apr 2012

25 Nov 2017, 15:02

Phone Dropped

Spoke to a lady by the name of Mandisa from your technical department, she asks me to hold and then proceeds to drop the Call on me!

0
Replies (1)
Cell C
Cell C's reply27 Nov 2017, 07:04
Official

Thank you for taking the time to compile the above and providing us with feedback - relating to the service you received.

It is disappointing to learn that the agent did not conduct herself in a professional manner and did not offer the service as expected.

This will be addressed with the team manager to have this kind of behavior rectified. Sincere apologies for the unsatisfactory service and inconvenience caused.

Regards
Cell C | PN

Best regards,