JS
Johan S
1 reviews | Active since Oct 2012
25 Mar 2015, 23:07
Phone cancelled but still active
Hi, the only way to get reaction from Cell C is via Hello Pieter. When I go to one of the outlets to cancel the contract they cant help me, they refer me to the the call centre. When I phone the call centre they cancel the contract, but the sim card is still active, can you please cancel the following contract with Cell C, the number is ***, please help me!!!<br> Regards<br> <br> Johan
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Cell C's replyOfficial
26 Mar 2015, 08:03Hello johans08,
Cancelling your contract should not be this frustrating. This is certainly not the service we wish to render to our customers. Please accept our sincere apology for the inconvenience.
We will get one of our consultant to contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Cancelling your contract should not be this frustrating. This is certainly not the service we wish to render to our customers. Please accept our sincere apology for the inconvenience.
We will get one of our consultant to contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Cell C's reply26 Mar 2015, 08:03
Official
Hello johans08,
Cancelling your contract should not be this frustrating. This is certainly not the service we wish to render to our customers. Please accept our sincere apology for the inconvenience.
We will get one of our consultant to contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Cancelling your contract should not be this frustrating. This is certainly not the service we wish to render to our customers. Please accept our sincere apology for the inconvenience.
We will get one of our consultant to contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN