PH
Peter H

1 reviews | Active since Feb 2016

22 Sept 2023, 11:25

Peter Habana ***

I called the CellC call center last night around 19H10 to block my sim card as well as my mobile device and they explained me they cannot blacklist the device as there's a system error on their side. I need the ITC blacklist number as the Insurance cannot proceed with my claim and as well as SAPS that cannot provide me a case number as ITC cannot provide me with the ITC Blacklist number

Finally very very poor service not acceptable at all

0
Replies (5)
Cell C
Cell C's reply22 Sept 2023, 11:33
Official
Good day Peter Habana

We're sorry to hear of the service received from us thus far.

We have sent you the backlisting form via email.
Please fill it in and send it back to us, please advise once done so we can further assist with the device blacklisting .

Regards
NH

Best regards,

PH
Peter H's update22 Sept 2023, 12:07
Reviewer Update
All done check kindly check your email please
Cell C
Cell C's reply22 Sept 2023, 12:26
Official
Thank you . Your device has been blacklisted please see below.

 Suspend transaction successful.. TUITC Reference Number: ***9

^NH

Best regards,

PH
Peter H's update22 Sept 2023, 15:37
Reviewer Update
*** what is happening here 2 hours gone past and no response hoe de moer.co.za
Cell C
Cell C's reply22 Sept 2023, 16:25
Official
Please note that your device has been blacklisted as per requested.

Regards,
^TM 

Best regards,