CM
Charlene M

1 reviews | Active since Jan 2024

12 Jan 2024, 14:55

PERTHITIC SERVICES

We are extremely frustrated at the perthitic behavior from Cell C

They are just going into my husband's bank account and deducting monies randomly after an arrangement was made of which he pays on time

A new contract phone was allocated, we notified Cell C that we will NOT be taking the phone, sent it back to the allocated store. The is still lying at the store for the last plus 2 months, cell c has not picked it up and we are been deducted monies for that phone that we not using ..we have informed and sent it bk with out wasting time

They charging for data usage when they have blocked services, How the **** is that even possible . How can one use data when the service is blocked 🚫 😒 This bull**** is unexceptable We need answers If we don't get assistance on this matter we are further

We will not take this kind of consumer abuse because am a customer, now u do as u please ..I have rights

0
Replies (6)
Cell C
Cell C's reply12 Jan 2024, 15:32
Official
Dear Charlene Madu

Thank you for reaching out.

We have received your query regarding the billing of the returned device . Please private the account holders details so we can view the profile .

Regards
Cell C | NH
CM
Charlene M's update17 Jan 2024, 08:47
Reviewer Update
We are still waiting???
CM
Charlene M's update17 Jan 2024, 08:48
Reviewer Update
We are still waiting ..yesterday monies was yet again deducted.
What the hell
CM
Charlene M's update02 Feb 2024, 12:56
Reviewer Update
NOTHING HAS BEEN SORTED ....MONIES ARE STILL BEEN DEDUCTED AS AND WHEN CELL C FEELS LIKE
WHAT THE **** IS HAPPENING ..... 12 OF JAN NOW ITS 2 FEB WHAT KIND OF SERVICE IS THIS
Cell C
Cell C's reply02 Feb 2024, 13:34
Official
Dear Charlene Madu

Thank you for getting back to us. 

Our support team have been struggling to reach you. Please PM us your alternative contact number. 

Regards
Cell C | NT
Cell C
Cell C's reply02 Feb 2024, 13:38
Official
Dear Charlene Madu

Thank you for getting back to us. 

Our support team have been struggling to reach you. Please PM us your alternative contact number. 

Regards
Cell C | NT