1 reviews | Active since Aug 2018
Perthitic Service from Call center
I'm on an unlimited package totaling R1431.18 per month. Last month I was debited R2600.11. I've logged a query on the Cell C website and to date I have NOT received any calls. I called the call center @ 12.41pm today and spoke to ANAM who could hear me loud and clear as I provided her with all my security questions. When I asked her to please explain me my bill, she suddenly could NOT hear me and said "Due to me not hearing her, she is terminating the call. WHAT A FREAKING JOKE. I WANT MY ACCOUNT ADDRESSED AND SORTED OUT TODAY!!!!!!!!!!!!!!!!!!!!!!!!!
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.
Do expect communication.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.
Do expect communication.
Regards
Cell C | PN
Danielle confirmed that she contacted you and advised that this matter will be escalated to Glocell as per the system your last billing is not there as you a Glocell customer. However, you advised her that you will be coming to our head office as you want to sort out your account face to face.
Regards
Cell C | PN
Danielle confirmed that she contacted you and advised that this matter will be escalated to Glocell as per the system your last billing is not there as you a Glocell customer. However, you advised her that you will be coming to our head office as you want to sort out your account face to face.
Regards
Cell C | PN