1 reviews | Active since Oct 2016

31 Oct 2016, 15:42

Permanently Deactivate my Sim

<p>I had a contract with Cell C, I stopped it after numerous times of phoning them asking them to stop it. Eventually they stopped it and Permanently Deactivate my Sim and my Number. I l am running a business from that number and cannot go without the numbers. Been trying for a month to get the number back but seems like nobody wants to help me. I had to phone customer care a few times and even went to the Cell C shop in town. I am sick and tired of Cell C and will never recommend them to anyone.</p> <p> </p>

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Replies (2)
Cell C
Cell C's reply01 Nov 2016, 07:15
Official

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.

Do expect communication during the course of the day.

Regards
Cell C | PN

Best regards,

Cell C
Cell C's reply02 Nov 2016, 11:21
Official

Danielle could not get hold of you on your contact numbers. However she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.

Please respond to her email and she will gladly assist.

Regards

Cell C | PN

Best regards,