HL
Hettie L

1 reviews | Active since Jul 2013

19 Jul 2021, 14:10

Payments on account

I have been trying to get Cell C to take off my suspension on my account from the 06/07/2021, I have send them all my proof of payment. One month my statement shows my payments; and 2 months later it has been taken off with my account in 60days in arrears. I'm very unhappy with them I never had these problems before, now they don't even try to phone me....I can't phone them because they just cut off my phone...

0
Replies (5)
Cell C
Cell C's reply19 Jul 2021, 14:20
Official
Good day Hettie

Apologies for the unpleasant service experienced.

Please confirm the following details via private message for security reason:

Residential address
The bank we debit you from
Your debit order date

^SM

Best regards,

HL
Hettie L's update19 Jul 2021, 15:10
Reviewer Update
14 Cawoodstreet Boksburg South 1459
Payment via EFT
Cell C
Cell C's reply19 Jul 2021, 15:23
Official
Thank you. The *** number has been activated. 

^NT 

Best regards,

HL
Hettie L's update19 Jul 2021, 15:41
Reviewer Update
Thank you so much, this is much appreciated.
Cell C
Cell C's reply19 Jul 2021, 16:14
Official
You're welcome. 

^NT

Best regards,