1 reviews | Active since Jan 2016
I would like to log a complaint against Cell C, I've been doing business with Cell C for 9 years now, but the last year it was and is<br> <br> An absolute nightmare. On the 15th December 2015 I called in to update my banking details, and according to me it was successfully<br> <br> done, however when I saw on the 28th of December that my debit order was not off, (my debit order date is for the 26)I decided<br> <br> to pay my account via EFT, and forward the proof of payment to [Email Removed] on the 11th of January 2016 I received<br> <br> a sms stating that my account is in arrears with R68.00. I phoned Cell C once again, and asked how it could be possible that my account is in arrears ,<br> <br> The guy that answered the phone explained that the debit order never went off, so I explained to his that there was enough funds, and it was then<br> <br> That he told me that they NEVER update my banking details. So on the 12 of January I paid another R70 into their bank account once again forwarded<br> <br> The proof of payment to [Email Removed] and they reconnect only one line(I have 2 active lines). Today 15/01/2016 I receive a sms<br> <br> Stating that they have handed me over to XDS, registred cr
Best regards,
Best regards,
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