ND
Nazeer D

1 reviews | Active since Jul 2015

06 Sept 2016, 16:21

Payment Resubmission

<p>Hi</p> <p> </p> <p>Here I am trying to make a payment resubmission to you guys and it's so extremely difficult.</p> <p> </p> <p>I do not have time to call your call centre or wait in any queues so I thought hey we're in the digital age perhaps I can do this from cellc's website. I found a link that says live chat went there and you people for some reason can't assist me when I AM TRYING TO PAY YOU GUYS!!!!! What pathetic service is this. While I am still chatting to Yanga via the chat service she blatantly disconnects the chat session without saying goodbye in the middle of a chat... what the hell cellc this is a appalling and degrading service. Can you please try and have somebody call me on ********** 169 so I can resubmit my payment that returned unpaid.</p> <p> </p> <p>please!</p> <p> </p> <p>Thanks</p> <p> </p> <p>Nazeer Dette</p>

0
Replies (2)
Cell C
Cell C's reply07 Sept 2016, 07:10
Official

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply07 Sept 2016, 09:30
Official

Derrick confirmed that he has been in contact with you to assist with this matter. However, you advised him that you have been assisted already.

Regards
Cell C | PN

Best regards,