Payment of Contract

Had a message 4rm cellc at 13.18 DAT my cellc account is in arrears I have given cellc my banking details couple months back and dey ur not debitin my account I had 2 send my wife 2 go into da branch in Shelly Beach which is 15km 4rm were I live 2 find out why cellc is not debiting my account I wen into da nedbank got a bank statement 2 show da consultant da account nr is da rite 1 I gave cellc I had 2 go deposit 334.00r into nedbank so my phone could be connected coz im a business man nd I use my phone. The consultant wen on da system and reput da same account nr and said cellc will debit disaccount at da end of the month. In da mean time I paid abt 75r extra coz cellc didnt debit my account .I'm very dissappointed wid da service and my 1 contract expires on the 13 April 2015 and I will not be upgrading with cell.