KS
Kgomotso S
1 reviews | Active since Nov 2014
14 Jul 2022, 04:47
Payment allocation
would like to lay a complaint.
A team leader was supposed to contact me regarding my complaint but no one bothered to call. Your TAT is pathetic.
I've asked that my payment that was done via the cell c app be allocated and yet nothing has been done. Payment for April and June. No one has bothered to call me back. My account is still suspended and there hasn't been any acknowledgement from cell c.
You need competent people to deal with customer queries. I'll be taking this matter further.
Helpful (0)
Replies (4)0
Replies (4)
Cell C's replyOfficial
14 Jul 2022, 07:45Good day Kgomotso
Thank you for contacting us.
Kindly forward your proof of payment to ***, put "HP :
Kgomotso Sebata : *** " on the subject line.
^NT
Thank you for contacting us.
Kindly forward your proof of payment to ***, put "HP :
Kgomotso Sebata : *** " on the subject line.
^NT
Cell C's reply14 Jul 2022, 07:45
Official
Good day Kgomotso
Thank you for contacting us.
Kindly forward your proof of payment to ***, put "HP :
Kgomotso Sebata : *** " on the subject line.
^NT
Thank you for contacting us.
Kindly forward your proof of payment to ***, put "HP :
Kgomotso Sebata : *** " on the subject line.
^NT
KS
Kgomotso S's updateReviewer Update
19 Jul 2022, 08:45There's no email address
Case numbers Cell C Customer Service Case Number : *** and ***
Case numbers Cell C Customer Service Case Number : *** and ***
KS
Kgomotso S's update19 Jul 2022, 08:45
Reviewer Update
There's no email address
Case numbers Cell C Customer Service Case Number : *** and ***
Case numbers Cell C Customer Service Case Number : *** and ***
KS
Kgomotso S's updateReviewer Update
03 Aug 2022, 17:20Hi
I'm still waiting for my feedback.
I'm still waiting for my feedback.
KS
Kgomotso S's update03 Aug 2022, 17:20
Reviewer Update
Hi
I'm still waiting for my feedback.
I'm still waiting for my feedback.
KS
Kgomotso S's updateReviewer Update
03 Aug 2022, 17:25I can't keep calling about a matter that you were supposed to correct its been a month and only 1 payment was allocated. Can I please have my refund. This will help both of us.
No consultant was able to assist and no one can give me an answer regarding my payments. Can I just have my money back please!!
No consultant was able to assist and no one can give me an answer regarding my payments. Can I just have my money back please!!
KS
Kgomotso S's update03 Aug 2022, 17:25
Reviewer Update
I can't keep calling about a matter that you were supposed to correct its been a month and only 1 payment was allocated. Can I please have my refund. This will help both of us.
No consultant was able to assist and no one can give me an answer regarding my payments. Can I just have my money back please!!
No consultant was able to assist and no one can give me an answer regarding my payments. Can I just have my money back please!!