PAYMENT ALLOCATION

Good Day

As per email below, I just phoned Easy Pay and I spoke to Sizwe. He advised me that the PROOF OF PAYMENT that I have sent through to you people MULTIPLE times is the ONLY PROOF OF PAYMENT that they can provide. I have also phoned Checkers Table Bay Mall and spoke to Sandile, he advised me that their systems only run FROM the 19/11/2020 to date. And my payments were made on the 06/11/2020 R18 500 and 07/11/2020 R1850-00.

PLEASE PHONE EASY PAY DIRECTLY TO SORT THIS ACCOUNT OUT, MORE THAN THIS I CANNOT DO. I have once again attached my proof of payment for ALLOCATION ASAP.

We are actually in a credit of R24 350.00 with you people R18 500.00 + R1850.00 + R2000.00 + R2000.00.

Please fix this statement ASAP & email us our correct statement. The R24 350.00 less January - August, still leaves us with a credit.

This has been an ongoing issue since June you people cut our lines, I phoned daily to try and solve this problem. I want this sorted out ASAP to avoid further action.

Seeming as my proof of payment from Easy Pay is not good enough and invalid according to you, please PHONE THEM YOURSELVES and get back to me ASAP!!!!

I trust you understand and I need this sorted ASAP, my next step is the ombudsman. I am sick and tired of this issue with Cell C.

Robin de Beer ‪***‬