PB
Pieter B

1 reviews | Active since Feb 2014

16 Nov 2015, 12:29

Paying much more than I should

I am on a Straight Up 100 Top Up package for R 110 PM. I'm paying R 258.01 PM (excluding extras, just the phone) for this contract. When I called the Call Centre, they said something about a \handset fee". There was never such a thing as a \""handset fee\"" to be paid since I was a Cell C customer and now there suddenly is. What is this extra money I have to pay rather than just the R 110?<br> I'm working so Cell C are free to contact me via email."""

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Replies (1)
Cell C
Cell C's reply16 Nov 2015, 12:40
Official
Hello Piet Petrol,

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN