Paying money for empty air

<p>On 21 November I purchased 3GB data through your website. I received a payment confirmation from PayFast. I have yet to receive the 3GB I paid for. On 23 November I paid again in store for 3GB as I needed data urgently. I have been in regular contact with your customer services department with no success whatsoever. Each time I call I have to explain myself all over again as there are no notes added to the system. It really feels like Cell C employees don't know what to do, so try to appease me to get me off the phone, do nothing and hope that they won't be the ones to speak to me the next time I call. Please sort this out asap.</p>