paying insurance for a phone you decided to keep at your warehouse for over now 23 months months .

Readers still after publishing my view on the 21/06 and Cell responded by saying "they have a contract with C- insurance and cannot be held responsible for my query. I send them both this below email and still no respond.... Good Day As we both know I was given insurance by C surance thru Cell C will still be including you. It’s now 7 working days and I haven’t heard any feedback from C surance , yet they are still debiting my account for now +- 23 months (last debit 22/06/2018) paying for a headset kept on their warehouse. Will be posting our communication on Hello Peter before end of business today and escalating the matter to National Consumer Commission by Monday 02/07 .

Regards From: Madiba, M. (Magauta) Sent: 19 June 2018 10:07 AM To: Madiba, M. (Magauta) Subject: RESPONSE FROM C-SURANCE

From: Fikile Mbeye ********** Sent: 19 June 2018 10:05 AM To: Madiba, M. (Magauta) Subject: Re: Magauta Madiba- ********** 719

Good day Thanks for the below confirmation, will revert to you soon.

Regards Fikile

On 2018/06/19 10:02 AM, Madiba, M. (Magauta) wrote: I was not given anything document by the courier guy ,he made me signed only after checking the condition of it being in a box and with earphone. Which made me surprised Later I was informed the headset was assessed and that it was found physically damaged on it as the screen was shipped and had dents on the mother board. From: Fikile Mbeye ********** Sent: 19 June 2018 09:51 AM To: Madiba, M. (Magauta) Subject: Re: Magauta Madiba- ********** 719 Good day Thanks for the below response. Please note that when a collection takes place, there's a paper signed and leave you with the copy (there parcel number is there). Regards. Fikile From: Fikile Mbeye ********** Sent: 19 June 2018 09:31 AM To: Madiba, M. (Magauta) Subject: Magauta Madiba- ********** 719 Good day Trust you well, Please be advised that your complaints has been received and in process. Kindly provide the waybill number of the collection of the device to track the whereabouts of the handset.