MM
Magauta M

1 reviews | Active since May 2016

09 Jul 2018, 15:24

paying insurance for a phone you decided to keep at your warehouse for over now 23 months .

I believe Cell C and C -surance employees are both in competent hence Cell C expect me to exclude them from the matter yet they have a contract with C- Insurance to offer us Insurance taking cell phone contracts with them .I will never be satisfied with the feedback given when you know no feedback has been provided as per last below communication from C-Surance , dated 06 July 2018 08:36 from Fikile

Regards

From: Fikile Mbeye ********** Sent: 06 July 2018 08:36 AM To: Madiba, M. (Magauta) Subject: Re: FW: RESPONSE FROM C-SURANCE

Good day Trust you are well, Apologies for the delay and the inconvenience caused. Please note that we are awaiting feedback from the underwriters before the end of business today. Regards Fikile

On 2018/06/29 11:30 AM, Madiba, M. (Magauta) wrote: Good Day As we both know I was given insurance by C surance thru Cell C,will still be including you. It’s now 7 working days and I haven’t heard any feedback from C surance , yet they are still debiting my account for now +- 23 months (last debit 22/06/2018) paying for a headset kept on their warehouse. Will be posting our communication on Hello Peter before end of business today and escalating the matter to National Consumer Commission by Monday 02/07 .

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Replies (1)
Cell C
Cell C's reply10 Jul 2018, 08:10
Official

Good morning Magauta

We have escalated this matter for further assistance.

Regards

Cell C | PN