Paying for wifi that I still don't have.

Dear cell C

I'm very unhappy with the service I have received. In 2019 we requested a move order, but you guys took 3 months to activate our line, because you thought we did a first time application. We where clients yet you could not pick it up on the system.

We requested a move order in September 2020, but asked that you could revoke it. You ignored our emails and activated the wrong unit. Your company said that it was going to take a month before our wifi line would be activated. It's been 8 months +- that we have been without wifi in total. I have been on the phone so many times with you consultants. They know absolutely nothing and they can't help. I will not pay R4000 cancellation fee.

Please get someone to phone me. I'm so tired of this. Unfortunately with big companies service goes out of the door.