TP
Tyrone P

1 reviews | Active since Oct 2011

18 Apr 2017, 00:27

Paying for the data package but not receiving the data

<p>I have just renewed my 20giga package and since Feb, my daytime 5 Gigs and night time 15 Gigs are finished by the 14-16th of the month which is quite strange to me. In Feb, I was away for 2 weeks of the month and my wifi was switched off completely, yet my data was depleted. I see now my 15 Gigs nighttime data is finished and it is the 17th of the month. Something very odd is going on, I don't trust that Cell C is giving me what I pay for. Now I am bound to a contract and there isn't any proof that I am being issued the correct amount of data. Please don't take on any contracts with cell c! </p>

0
Replies (3)
Cell C
Cell C's reply18 Apr 2017, 07:55
Official

Hi Tyrone

We will follow up on this matter and assist. Something very odd is really happening and we will find out shortly. You will be provided with proof.

Do expect communication.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply18 Apr 2017, 15:30
Official

As per communication, Skhumbuzo will revert with feedback.

Regards

Cell C | PN

Best regards,

TP
Tyrone P's update15 Jul 2017, 21:04
Reviewer Update

History has repeated itself once again. Definately time for a change. Pathetic service as Incorrect information. Cell C is the worst.