Paying for something I never used

<p>We have recently received a very strange bill from Cell C. A line that was supposed to have a cap of R50, suddenly manages to rack up a R500 bill. When we went to the store to try and find out why this has happened, we were treated as though it was our faullt. Upon further investigation, we found that the cap on the line had been set to R50 000! </p> <p> </p> <p>However, this had still not answered the question about where all the usage had gone. The phone hardly ever has any decent form of signal (never above 2G - despite Cell C claiming to have LTE coverage throughout most of Gauteng), thus even just going on Facebook is a slow and tedious process. Despite this, I still managed to be charged for more than 120mb of data.</p> <p> </p> <p>Cell C - the power is NOT in your hands.</p>