MM
Mathews M

1 reviews | Active since Mar 2016

15 Mar 2016, 08:24

paying for service I do not receive

I took a contract cellphone with cell C in October till today I cannot access internet.<br> I phoned several times and got the ref numbers but nobody is responding to my request.<br> I went to the outlet in the Groove Pretoria, they promised that they will call me when the consultant from Microsoft is at the Shop that was 26th February, my bill is R292 today from a R139 contract a month now what is it that I am paying for.<br> reference numbers<br> ***<br> ***

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Replies (1)
Cell C
Cell C's reply15 Mar 2016, 08:39
Official
Hello Hanger2,

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.

Do expect communication during the course of the day.

Regards
Cell C | PN