Paying for phones that I do not have!

<p>I have 4 contacts with cell c. On all the numbers what cell c does is when I am due for an upgrade they update their systems saying they gave me new phones and new sim cards of which I have not received anything. What they do instead is to promise to log a complaint on the system, open a case and then come back to me. Whic never happens. Then when I call back its different stories all the time. As it stands now I have been paying forstly mor than R600 from August to March for phones that I never received, then it changed to R572 for April and May. Then all of a sudden it changed to a R138 in June. Exactly what am I paying for here?</p> <p> </p> <p>I have been Cell C's customer since March 2008 and I have never had issues. But now I am absolutely disgusted with this service that I am getting from them. Isn't this constituted as ***** if you are paying for services you never received?</p> <p> </p> <p>Yours Sincerely!</p> <p>One very unhappy customer.</p> <p> </p> <p> </p>