Paying for phone not received

I did not want to resort to Hellopeter.com but after almost a year, I don't know what to do anymore. Last year on 17 March 2014 I agreed on a cellphone update via cellphone call received from a cell c representative. I agreed on a Sumsang Galaxy Pocket Plus (S3 mini) and as \promotional extra"according to the sales person a Nokia Asha 210 will be sent for only R100 (for both). 2 days after the phone call"