1 reviews | Active since Nov 2017
Paying for NOTHING (part2)
Ok... so on Monday afyer the review was placed Cel C contacted us and the down wifi was restored...
From yesterday the speed was so bad that not even WhatsApp messages came through. Again Cel C was contacted. We were told that the "grid" in our area is full. The question was asked to upgrade the "grid" and increase the speed and accomodate more clients. Answer: This cannot be done.
Mail the Social Meadia person that mailed me regarding previous complaint, her mailbox is full and will not be able to assist. Nice.
So..... yet I ask again..... Is Cel C a good service provider? NO Do they tend to customer needs? NO
This cannot go on like this. We pay for a service that cannot be provided. In the meantime we have to buy additional data packages because our current data package is so slow and not even picking up on a speed test.
Fedup with false advertising...
Good afternoon Willemien
We have escalated this matter for further assistance.
Regards
Cell C | PN
Best regards,
Good afternoon Willemien
We have escalated this matter for further assistance.
Regards
Cell C | PN
Best regards,
