ZS
Zee S

1 reviews | Active since Mar 2012

26 May 2020, 00:00

Paying for Fiber that’s unstable!

Frustrated with the poor service! My internet goes down almost every night!

When I I log a ticket , the technician tests the the line and says everything is fine. I’ve been having issues since day one with CellC Fiber! Reference to the amount of tickets I have logged via email and tickets logged via support line! From outages last week that lasted 2 days, to no service at-least for a few hours daily! Can this issue get resolved or please cancel my contract! Shocking service!

0
Replies (3)
Cell C
Cell C's reply26 May 2020, 09:39
Official
Good Morning Zeeshan

Thank you for writing to us.

We have received your review regarding your C-Fibre connection. We have escalated your query. Our team will be in touch to assist.

^NZ
ZS
Zee S's update02 Jun 2020, 10:57
Reviewer Update
Good Morning,
Following up on my replacement router -
ZS
Zee S's update05 Jun 2020, 17:42
Reviewer Update
Thank you for getting this resolved.