1 reviews | Active since Aug 2010
Payback the money so i can move to vodacom!
Ok. I really have had enough now. Ever since i have moved to this \EPIC\" package deal CELL C has just *****ed me over time and time again. <br> <br> When I moved from my old CELL C contract to EPIC, I lost all my bundles (even though I had paid for these previously!!!) I still want my bundles back?<br> <br> When the contact centre finally contacted me back about this they said this was normal (but *****ing my bundles shouldnt b acceptable??) then they said if i do buy bundles on epic that it would only last 30 days and refresh every month. So i had to accept this. And so I bought the 30 day bundles as suggested - but this didnt come off my airtime it was billed extra as I was postpaid (altho i was told it wouldnt b billed extrac) So i complained and they told me it was that i had to move to not postpaid epic - so i requested my money back from all the bundles I had used as this wasnt what was told to me previously - I STIL HAVE RECEIVED ZERO FEEDBACK ON THIS REQUEST.<br> <br> Now after moving from the postpaid epic to watever they moved me to now - I CANNOT BUY ANY BUNDLES. EPIC BUNDLES OR NORMAL 30 DAY BUNDLES. I am so done with CELL C. FIX THIS NOW!!"
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We apologize for the unsatisfactory service and inconvenience caused. One of our team members will contact you and assist with this matter. Do expect communication soon.
Regards
Cell C | DA
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of our team members will contact you and assist with this matter. Do expect communication soon.
Regards
Cell C | DA
