EM
Elsie M
1 reviews | Active since Oct 2025
02 Oct 2025, 12:53
Payback on double payment
Cell C do not keep a promise to pay back. Money
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Replies (1)
Cell C's replyOfficial
02 Oct 2025, 13:01Dear Elsie M,
Thank you for reaching out.
We are truly sorry to hear that you feel let down, we take concerns like this very seriously.
If you were promised a refund or reversal and it hasn’t been processed, we’d like to investigate this matter further and ensure it is resolved appropriately.
To assist you as quickly as possible, please send the following details to via Private Message:
📌 Proof of payment or transaction
📌 The Cell C number involved
📌 A brief summary of the issue
📌 An alternative contact number we can reach you on and any reference numbers you may have.
Once received, our team will escalate the matter and get back to you with feedback. We appreciate your patience and the opportunity to make this right.
Regards
Cell C | DA
Thank you for reaching out.
We are truly sorry to hear that you feel let down, we take concerns like this very seriously.
If you were promised a refund or reversal and it hasn’t been processed, we’d like to investigate this matter further and ensure it is resolved appropriately.
To assist you as quickly as possible, please send the following details to via Private Message:
📌 Proof of payment or transaction
📌 The Cell C number involved
📌 A brief summary of the issue
📌 An alternative contact number we can reach you on and any reference numbers you may have.
Once received, our team will escalate the matter and get back to you with feedback. We appreciate your patience and the opportunity to make this right.
Regards
Cell C | DA
Best regards,
Cell C's reply02 Oct 2025, 13:01
Official
Dear Elsie M,
Thank you for reaching out.
We are truly sorry to hear that you feel let down, we take concerns like this very seriously.
If you were promised a refund or reversal and it hasn’t been processed, we’d like to investigate this matter further and ensure it is resolved appropriately.
To assist you as quickly as possible, please send the following details to via Private Message:
📌 Proof of payment or transaction
📌 The Cell C number involved
📌 A brief summary of the issue
📌 An alternative contact number we can reach you on and any reference numbers you may have.
Once received, our team will escalate the matter and get back to you with feedback. We appreciate your patience and the opportunity to make this right.
Regards
Cell C | DA
Thank you for reaching out.
We are truly sorry to hear that you feel let down, we take concerns like this very seriously.
If you were promised a refund or reversal and it hasn’t been processed, we’d like to investigate this matter further and ensure it is resolved appropriately.
To assist you as quickly as possible, please send the following details to via Private Message:
📌 Proof of payment or transaction
📌 The Cell C number involved
📌 A brief summary of the issue
📌 An alternative contact number we can reach you on and any reference numbers you may have.
Once received, our team will escalate the matter and get back to you with feedback. We appreciate your patience and the opportunity to make this right.
Regards
Cell C | DA
Best regards,