PAY FOR A CONTRACT, BUT NO CELL C COVERAGE/SIGNAL

SINCE THE COMMENCEMENT OF THE CONTRACT ON CELL C ACCOUNT ***8 ON 1 DECEMBER 2014, NO CELL C RECEPTION AT 14 VD WESTHUIZEN STREET, WATERBRON. <br> <br> MR DANIE VAN NOOTDWYK (TECHNICAL OFFICIAL) VISITED THE ADDRESS ON 2 DECEMBER 2014 TO INVESTIGATE. HE FOUND NO CELL C RECEPTION. THE SOLUTION PROPOSED WAS A BOOSTER BOX WHICH WAS NEVER INSTALLED TILL TODAY. THE APPLICATION USED BY HIM WAS INSTALLED ON MY MOBILE PHONE WHICH STILL TODAY SHOWS NO CELL C RECEPTION. <br> <br> ON 19 JULY 2015 THE DEVICE WAS RETUREND TO CELL C MIMOSA MALL SHOP U54 & U 54A AND THE OFFICIAL, JUAN ACKNOWLEDGED RECEIPT THEREOF. (PROOF THEREOF AVAILIBLE ON REQUEST)<br> <br> VARIOUS VISITS AND REQUESTS WAS MADE TO CELL C MIMOSA MALL TO CANCEL THE CONTRACT, WHERE THE SALES REPRESENTATIVE WOULD CALL CELL C PTY LTD HEAD OFFICE BUT WITHOUT ANY SUCCESS THE CONTRACT WAS NOT CANCELLED NOR DID THEY REFUND ME, BUT CONTINUED TO DEBIT MY BANK ACCOUNT WITH R118.99 SINCE DECEMBER 2014. <br> <br> HOW CAN I PAY CELL C FOR A SERCVICE IN THE ABSENCE OF RECEPTION AND THEY REFUSE TO CANCEL THE CONTRACT AND REFUND ALL THE AMOUNTS THAT WAS PAID TO THEM.