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Nozipho S

1 reviews | Active since Mar 2020

26 Oct 2021, 08:53

PAY BACK MY MONEY

I took out a 60GB data deal contract with cell c,upon cancelling the contract I was told they owe me R1000 and some change. I have been calling, emailing, given multiple references AND No REFUND. I WANT MY MONEY AND THEY ARE NOT ATTENDING TO MY CASE YET THEY OWE ME

0
Replies (5)
Cell C
Cell C's reply26 Oct 2021, 14:56
Official
Hi Nozipho  

Thank you for contacting us. 

Please private message us your ID or the number in question. 

^NT
NS
Nozipho S's update26 Oct 2021, 14:58
Reviewer Update
I have been privately messaging you people for almost 2 months, with no assistance. Give me a direct person and their email. I am tired of your unprofessional customer service
NS
Nozipho S's update27 Oct 2021, 10:50
Reviewer Update
I still have not received any positive feedback from Cell C, I have just wasted R50 worth of airtime speaking with their useless customer service agents. I want my money and I wat it now.


Good day

Kindly please email bank statement to *** and refer to case number ***.

Cell C


This is the email I got months ago, I have been sending my bank statement with no assistance and feedback.
NS
Nozipho S's update27 Oct 2021, 10:51
Reviewer Update
The worst network service provider when it comes to customer service.
NS
Nozipho S's update04 Nov 2021, 09:06
Reviewer Update
Still no assistance from cell c