1 reviews | Active since Jun 2016
Patience is finished when it comes to Cell C
So i think i have been patient enough with cell c!! I mean 6 months going for 7months!!
I started at another company in Nov, unfortunately my salary gets paid in on the 4th of each month. Cell c had only 2 debit order dates which is the 15 and the last day of the month. Then i asked if i can do cash payments they did not give me any answers or solutions. Only recently they got a debit order for the 6th....i agreed to that but now they want to debit me on the 30th of this month and the 6th of July soooooo Cell c wants me to pay for 6 days!!! Nope!!! Then i uasually make 2 seperate payments because i have 2 contracts with my id number i do not know how they allocate all payments towards one account but for security purposes they would ask how many contracts i have with them.. Last year when i renewed my contract they said i can upgrade anytime now it seems llike they are going back on what they said. Can not deal anymore please change me to pay as you go!!!
We are in receipt of your complaint and apologise for the inconvenience caused.
One of our consultants will contact you and assist.
Regards
Cell C | DA
We are in receipt of your complaint and apologise for the inconvenience caused.
One of our consultants will contact you and assist.
Regards
Cell C | DA
Maropeng has been in contact with you and the issue has been resolved.
Regards
Cell C | DA
Maropeng has been in contact with you and the issue has been resolved.
Regards
Cell C | DA
