1 reviews | Active since Dec 2017
Pathetic,Rude, ***********,*****
I have had Fibre now for several months and was assured before everything was set up that i would have no issues . I was quite happy with DSTV but was assured that Fibre was the way forward and that there is never any problems as its all through the cables. Since i have had Fibre , i have been over billed 3 times (Problem still not sorted out)after speaking with Keith (manager from this division) I also spoke to Suzette from This devision and was assured that the problem will be rectified . The fibre has been down for 4 full days this month and no one can explain to me why. Cell C told me this morning that this was a Vumatel problem as the advisor at Cell C had just received a email from Vumatel stating that one of their servers were down and that Cell C should tell all clients that call in that this would be resolved in 30 minutes . 8 hours later and 3 hours on the phone with both Vumatel and Cell C , my fibre is still down and no one can give me answers and all managers have left for the day already at Cell C . Cell C are ***** and i will tell everyone in my area not to use them . They have ripped me off by over billing , hung up on me when they don't have answers , passed the buck onto Vumatel who passed the buck straight back and i am still sitting here 9 hours later without anything to watch ,stream or connect to . Happy holidays kids . Thanks Cell C and Vumatel for ruining everyone's holiday . I
Good morning Toni
Do not despair, we will ensure that this matter is rectified. We apologise for the inconvenience caused.
One of our team members will liaise with our fibre department and will advise on a way forward.
Regards
Cell C | PN
Good morning Toni
Do not despair, we will ensure that this matter is rectified. We apologise for the inconvenience caused.
One of our team members will liaise with our fibre department and will advise on a way forward.
Regards
Cell C | PN
