AC
Armand C
1 reviews | Active since Jan 2018
29 Nov 2022, 10:16
Pathetic to say the least
I have never in my life experienced such incompetence. I have now made 68 phone calls to these glib imbeciles and sent over 20 E-mails to at least 10 of their staff and managers and have not had a response, nor any of the so-called messages I have left have been answered or calls returned.. Dineo Selebe, Tau Nakome and their whole pathetic department should be fired.
Helpful (0)
Replies (4)0
Replies (4)
Cell C's replyOfficial
29 Nov 2022, 11:24Dear Armand Calitz Thank you for contacting Cell C I would like to apologize for the frustration you have experienced thus far, Please afford us the opportunity to assist with your query, the matter has been escalated and you can expect a call from us to assist you further. Regards ^MN
Cell C's reply29 Nov 2022, 11:24
Official
Dear Armand Calitz Thank you for contacting Cell C I would like to apologize for the frustration you have experienced thus far, Please afford us the opportunity to assist with your query, the matter has been escalated and you can expect a call from us to assist you further. Regards ^MN
AC
Armand C's updateReviewer Update
29 Nov 2022, 13:50This seems to be the problem. Cell C staff have become accustomed to apologize and do nothing else. Here is how to resolve this instance. 1. Send me a copy of the signed agreement for *** as I requested. 2. Cancel it effective 6 October 2022 when I instructed you to do so in writing.
AC
Armand C's update29 Nov 2022, 13:50
Reviewer Update
This seems to be the problem. Cell C staff have become accustomed to apologize and do nothing else. Here is how to resolve this instance. 1. Send me a copy of the signed agreement for *** as I requested. 2. Cancel it effective 6 October 2022 when I instructed you to do so in writing.
AC
Armand C's updateReviewer Update
01 Dec 2022, 10:22They have yet again taken a debit order, This time for R40 more although there was no usage for over 3 months. This is deemed to be *****. I have had no subsequent communication or contact as suggested. STAY AWAY from this thieving company !!!!
AC
Armand C's update01 Dec 2022, 10:22
Reviewer Update
They have yet again taken a debit order, This time for R40 more although there was no usage for over 3 months. This is deemed to be *****. I have had no subsequent communication or contact as suggested. STAY AWAY from this thieving company !!!!
Cell C's replyOfficial
01 Dec 2022, 14:04Please receive our apologies for the delay, our team is working on your query.
^MN
^MN
Cell C's reply01 Dec 2022, 14:04
Official
Please receive our apologies for the delay, our team is working on your query.
^MN
^MN