pathetic supportCF125779

I have called in two hours ago, spoke to Clinton, as him to speak to one of the managers, Rachel or Bevel, he said they not available, and he cannot assist, the I ask hi, if he cannot assist if I can speak to : Chabolele, Joy, Taman,Kendo,Zachia, Presious, he said they are all call centre agents like him and will not help or assist me. They did assist in the past and phone me back, I need my WiFi connected today or I need to cancel this immediately. This is very bad. Please phone us urgently!!!

Rachel said to my husband that the WiFi will be connected yesterday by 15:45 and nothing happens there were a admin code and responds for it, also they said we could apply for payment relief, but still we need the WiFi to work, I cannot get my medication if I cannot print the script out, they did assist us in the past and now they have a problem If it is true why do they treat their last clients sticking with them so bad?, is it because Cell C is in trouble, is what I read true that they going to close down? 

We have all the names of people that we spoke to, have missed payments before and arranged double pay for following month, our arrangement is that they must not take payment later than the first of the month, then the account will be empty, they took it on the third of the month, now I am willing to do double on the first if they will connect, but struggled with them the whole week. I am disabled since 2017 and have send them the proof but they said I must go and get money, my husband a pool technician cannot work as well under lockdown, what must I do, but if I have wifi I can arrange for trust monies to be paid to me. But you will have to assist with putting the WiFi on before I can do anything from my side. Being disabled is not fun!!!

So any answers, another hour gone!

Thank you for the one that sorted this out!