1 reviews | Active since Dec 2012
Pathetic, Shameful, Useless, Pitiful, Disgraceful and ***********
I had a major issue with Cell C on the 24th (2 days ago), so they called me yesterday and I spoke to Maropeng. Maropeng told me to explain what happened, so I did. He told me to take a screenshot of my network error after midnight, and then I should email the screenshots to him. He told me that he will send me his email address and that he will call me the next day (26/06/2019). So, I waited and waited the hole day, and again, to my surprise nobody called back… And I know writing this that somebody will probably call me tomorrow and I will be asked to explain what happened “AGAIN” and then I will get some random answer and promise and then the cycle will start all over again. Cell C is a disgrace, and what you are doing is shameful.
Thank you for bringing this matter to our attention. Apologies for the inconvenience caused.
We have requested one of our team members to follow up on this matter and assist. Do expect communication.
Regards
DA
Thank you for bringing this matter to our attention. Apologies for the inconvenience caused.
We have requested one of our team members to follow up on this matter and assist. Do expect communication.
Regards
DA
