1 reviews | Active since Jun 2015
Pathetic services from cell c
<p>All staff members in cell c chatsworth centre are unprofessional and have no morals or ethics. When you go to the store to make an enquiry its like some kind of joke, the staff hide in the backroom and dont want to help. They just smile at each other when you go in, forgeting we are the customers that pay they salarys. Waiting for 3months now a refund from cell.c with no joy. I was assured by the store manager I will be refunded but still waiting, no calls or updates, worst service providers ever. Will pay off my remaining 2 contracts with cell c and will not have any dealings with a rogue network that robs unsuspecting people.</p>
Thank you for taking the time to compile the above and providing us with feedback - relating to the service you received.
It is disappointing to learn that the store agents did not conduct themselves in a professional manner and do not offer the service as expected.
This will be addressed with the regional manager to have this kind of behavior rectified. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Best regards,
Thank you for taking the time to compile the above and providing us with feedback - relating to the service you received.
It is disappointing to learn that the store agents did not conduct themselves in a professional manner and do not offer the service as expected.
This will be addressed with the regional manager to have this kind of behavior rectified. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Best regards,
Palesa has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,
Palesa has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,
Account finally sorted out with Palesa from cell c. But I dont understand why cell customer service call centre agents are not competant to sort matters like this out, rather they wait for the customers to take it to the extreme...
Account finally sorted out with Palesa from cell c. But I dont understand why cell customer service call centre agents are not competant to sort matters like this out, rather they wait for the customers to take it to the extreme...