1 reviews | Active since Oct 2021
Pathetic Services and want to rob customers.
Before my contract ended i called to check what was on offer.. So i decided to only take out a data contract with no device... My old contract ended on the 19th or March and the new data contract had started.... I was supposed to get pro rata data from the 19th..which i didn't.. I called into the customer service department on the 22th of march... The they said they will log a investigation to find out why ni data was given.. They said it takes 2 working days.. I called back on the 24th and they said the still busy... I called again today the 27th and still no feed back.. So i decided to cancel that contract as i did not receive pro rata data and i am currently putting data as a prepaid customer... Now they say to cancel i have to pay a commitment fee of R1200... For wat i received nothing....u ******* want to ***** from us.... U gave me nothing but i must pay R1200... Then i requested to spk to a manager... But as y know they always in a meeting.. Maybe thinking of how to rob and ***** from your customers.... Please cancel my contract asap... This is terrible service... I have been a client of u guys for more than 15 years... And i dont want to deal with you again... Pathetic service.
