Pathetic Service. Worst Service ever

<p>I contacted Cell C Direct about a week and a half ago as I wanted a contract with Cell C. I Spoke to a lady by the name of *****ba told her exactly which contract I wanted and I was aware there was no stock of this product. I did what was necessary to obtain a contract. An important instruction in this conversation was that I wanted my current prepaid CellC number which was ********** 276 ported over to my new contract. On Thursday 7 July I received my phone together with a new unactivated sim. I was told that my sim would be activated the same evening. During the night my new sim was activated I had received a new 074 number. On Friday morning I contacted activations and was told that the port of my 083 would take about 24 hours, I felt that after requesting this instruction for my 083 number to be ported when I took this contract I shouldn't be wasting my time requesting this instruction again. After speaking to a lady at activations I assumed that my 083 number would be ported by Saturday. On Saturday morning I had found out that my 083 prepaid number didn't even exist any longer, at this point I was totally disgusted with the service I had received. I phone the call centre on Saturday morning and every time I received a different story regard retrieval of my 083 number such as I need to buy a new sim, I need to contact Cell C Direct, the port takes between 24 to 48 hours. It is now Sunday afternoon no port has happened. I no longer have my prepaid number ********** 276.I would like to no longer have any interactions with Cell C all I want is my 083 number which I have had for the past 15 years. Regards Pranalen </p>