PATHETIC SERVICE!! *****S!

Cell is the WORST in customer service. After repeatedly trying to reinstate a debit order over the phone, they still can't manage to pick up my account. So have been paying my account via EFT for the last year. I NEVER receive any invoice or statement from them, then they phoned met on 28 July and complained that they could not get my payment via debit order for AUGUST. who gives you the right to try a debit order (which is not even how I pay) 2 days BEFORE the the new month starts!! Then today (2nd of Aug) I made the full payment on my account and after that my line was disconnected!!!! |Nobody at the call centre has ever been helpful so this means I (a working man) has to take time OFF to go into a store to sort this out. My business is standing because I can't use my phone. And then they also want me to upgrade!! I think maybe not, will be going to another service provider who can actually provide the service that you pay for.