tM
tshepo M

1 reviews | Active since Sept 2014

09 Oct 2023, 12:29

Pathetic service provider

Cell C have become a useless service provider,how does one begin to tell its customers that they do not have iPhone in stock and did not know when they will have.I mean u can even reconcile a number of ur customers on iOS currently and make plans for them I need for someone to call me with resolution and not added problem and I also note that my current network is on Vodacom and not really Cell C *** is the number in question. Need to know the following 1. Contract expiry date 2. Cancellation terms 3. Timelines on when to have iPhones

I spoke to a certain dimakatso this morning who supposedly reports to Thabang and does not know who the Thabang’s managers is working for Cell C for the last 5 years.dimakatso is very passive and have no idea what is happening in that business,I think it’s time this contractual relationship ended

0
Replies (4)
tM
tshepo M's update09 Oct 2023, 13:29
Reviewer Update
Thanks I hope it’s not the same team I have been dealing with
Cell C
Cell C's reply09 Oct 2023, 13:38
Official
Good day  Tshepo Monkhe,

Thank you for your response.

The call will be from our Social Media Support team.

Regards
^DA


tM
tshepo M's update09 Oct 2023, 14:11
Reviewer Update
I’ve dealt with them over the weekend I don’t want any call from them they will only cause problems and not solution
tM
tshepo M's update09 Oct 2023, 14:57
Reviewer Update
I just got a call from Nelisiwe rude and cannot address the customers concerns.she is telling me about iPhone 8 that is used lol pathetic