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Varsha N
1 reviews | Active since Feb 2020
21 Feb 2025, 21:28
Pathetic service provider!
I purchased a WhatsApp bundle a few months ago and it did not work. Called cellc and no one helped. I purchased another again last week and its still not working. Please sort this out immediately. I want to be reimbursed if you can't do your job. Don't rob loyal clients. Go back on your system and check what the hell is going on!
Helpful (0)
Replies (5)0
Replies (5)
Cell C's replyOfficial
22 Feb 2025, 08:15Dear Varsha Naidoo,
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience and frustration caused by the ongoing issues with your WhatsApp data bundle. This is not the experience we want for our loyal customers, and we deeply regret the trouble this has caused you.
We have escalated your case to our support team for further investigation to identify and resolve the issue as quickly as possible. Please rest assured that we are committed to finding a solution and ensuring that you receive the service you paid for.
Once again, we apologize for the frustration this has caused and thank you for your patience as we work to resolve this matter.
Kind regards,
Cell C | GM
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience and frustration caused by the ongoing issues with your WhatsApp data bundle. This is not the experience we want for our loyal customers, and we deeply regret the trouble this has caused you.
We have escalated your case to our support team for further investigation to identify and resolve the issue as quickly as possible. Please rest assured that we are committed to finding a solution and ensuring that you receive the service you paid for.
Once again, we apologize for the frustration this has caused and thank you for your patience as we work to resolve this matter.
Kind regards,
Cell C | GM
Cell C's reply22 Feb 2025, 08:15
Official
Dear Varsha Naidoo,
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience and frustration caused by the ongoing issues with your WhatsApp data bundle. This is not the experience we want for our loyal customers, and we deeply regret the trouble this has caused you.
We have escalated your case to our support team for further investigation to identify and resolve the issue as quickly as possible. Please rest assured that we are committed to finding a solution and ensuring that you receive the service you paid for.
Once again, we apologize for the frustration this has caused and thank you for your patience as we work to resolve this matter.
Kind regards,
Cell C | GM
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience and frustration caused by the ongoing issues with your WhatsApp data bundle. This is not the experience we want for our loyal customers, and we deeply regret the trouble this has caused you.
We have escalated your case to our support team for further investigation to identify and resolve the issue as quickly as possible. Please rest assured that we are committed to finding a solution and ensuring that you receive the service you paid for.
Once again, we apologize for the frustration this has caused and thank you for your patience as we work to resolve this matter.
Kind regards,
Cell C | GM
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Varsha N's updateReviewer Update
22 Feb 2025, 11:19Call me on ***
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Varsha N's update22 Feb 2025, 11:19
Reviewer Update
Call me on ***
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Varsha N's updateReviewer Update
22 Feb 2025, 12:03No joy. Still experiencing the same issue! Yourl clearly dont know what the hell is going on!
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Varsha N's update22 Feb 2025, 12:03
Reviewer Update
No joy. Still experiencing the same issue! Yourl clearly dont know what the hell is going on!
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Varsha N's updateReviewer Update
22 Feb 2025, 13:14I know the difference between wifi and data and my data for WhatsApp is not working!
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Varsha N's update22 Feb 2025, 13:14
Reviewer Update
I know the difference between wifi and data and my data for WhatsApp is not working!
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Varsha N's updateReviewer Update
22 Feb 2025, 14:30The WhatsApp data was never used. I did troubleshoot and restart. I still have 1GB. You don't ****ing know your job man!
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Varsha N's update22 Feb 2025, 14:30
Reviewer Update
The WhatsApp data was never used. I did troubleshoot and restart. I still have 1GB. You don't ****ing know your job man!