Pathetic service provider

<p>Hallo Peter! I 3 contracts wih Cell C one of my other numbers was due for an upgrade in April. I received a call o the 17th March from Cell C to find out if i will upgrade my contract i said no i want to cancel. The lady the said that she will process the query. I phoned in again 2weeks later to check if the cancellation has been processed , i was told that it still hasn't been done and i asked why couldnt get answers . The guy who assisted me at thecanellation department then said he has processed the cancellation. This morning when i check my balance to be deducted month end went up from R631 to R701. When i phoned in to check why sudden increase and why is tis contract active. They said it's on open line. I never signed for an open line only top-up Last year a guy named Patrick Mphuti said he has resolved my query. Clearly Cell didn't adhere to my request. i don't know how to cancel this contract anymore everytime i phoned in they said they will proccess and it's still active. None of the staff follow up with the quer til completion they just want to deduct moe and keeps on transfering me to different departments with no assistance. I don't know if they will ever care for customers. I need my 061 number cancelled and i will not pay for open lie that i never signed up for.</p>