MR
Mike R

1 reviews | Active since May 2019

06 May 2019, 10:56

PATHETIC SERVICE. PATHETIC COMPANY

Hi Cell c.... I am very ****ed off and I'm going to be posting this on every cell c advert or anything cell c related as well as hello Peter etc. I have asked you guys to remove all the Vas on my contract to bring my contract back to the 569... I have spoken to a consultant who said she did that. I called cell c again this morning and they told me it was not done. Now I need to pay 900 again this month. Not happening. Sort this **** out.... PATHETIC SERVICE!

0
Replies (7)
Cell C
Cell C's reply06 May 2019, 11:43
Official
Good morning Mike

Are you referring to the number  ***?

If so, all recurring voice and data bundles were deactivated last month.  Invoices should be out tomorrow.  Please review this and get in touch should there be any discrepancies.

Regards
DA
MR
Mike R's update06 May 2019, 11:46
Reviewer Update
No it has not need... I spoke to consultant this morning who advised me I'll be paying 800 this month?
Cell C
Cell C's reply06 May 2019, 11:56
Official
Thank you for your response.  
The May invoices are not generated as yet.

Regards
DA
MR
Mike R's update06 May 2019, 12:01
Reviewer Update
I'm not happy with that response.. I want the total of my invoice in writing today.
Cell C
Cell C's reply06 May 2019, 14:00
Official
Good afternoon

As advised, the invoices for the current month has not been generated.  We will send the total mount due as soon as it is available.

Regards
DA
MR
Mike R's update06 May 2019, 14:04
Reviewer Update
Well then my statement still stands... PATHETIC SERVICE... Not willing to help the customer... Shows how you guys don't give a **** about your customers and lie to them. Worst pathetic service I have ever experienced.... Screenshot of all comments made by you will be availabe to view on all social media platforms.
MR
Mike R's update06 May 2019, 14:19
Reviewer Update
Vodacom has agreed to buy the contract out, please provide me with the documentation to port out.