Pathetic Service is an understatement

<p>I have NEVER in my life expierienced such rude/***********/pathetic service in my life!! I called to upgrade my contracts with Cell C, after everything was approved i recieved a notification to say that the phone will be delivered within the week. I called Cell C back to inform them that i have not yet chosen the colors of the phones i ordered. I was told that you can not choose the colors because "what they deliver is what you get" ?????? uhhhhmm ... I will not pay for a phone that I didnt ask for. the supervisor told me that he cannot let me choose the color of the phone because why does it matter if im going to put on a cover? I told him I will not pay for a Pink phone if I asked for a Black one!!! He laughed at me and sarcastically said that he promises it wont be Pink. After speaking to Dozens of people each one giving me different information, i still havent chosen the color of the phone and no one in the cell c call centre was ever helpful. Its been a week now , my package is upgraded but now sign of any phone. Apparently the phone was returned to the warehouse..... Now what ? I am so Frustrated and will Never advise anyone to use cell c services as they are useless, *********** and ********</p>