1 reviews | Active since Sept 2020
PATHETIC service from *********** staff
6 August 2022 was the last time I was able to access my voicemail. Listen CAREFULLY! I have spoken to 15 call center agents from various departments since the above mentioned date. Not ONE of them has been able to resolve my issue. Not ONE of them was able to understand my issue. So maybe I can make it clear if I log it here.
When I dial 132 or 144 from my contract mobile number, I hear the following... 10-12 beeps and then the phone disconnects. I am NOT able to RETRIEVE my voice messages despite people leaving messages and me, getting a SMS to state that I have a new voice message.
I have a dual sim phone and another contract with Cell C. This number is not my main number. Yet I am able to RETRIEVE my voice messages on that account.
It is 16 September 2022 now. The issue has STILL not been resolved!
PATHETIC service from *********** staff
