Pathetic service from cellc

Item: Cell C
Rating: 1
Author: akhil R

Pathetic service from cellc ,i was billed almost double for my contracts with them,when calling they call center the agent first said i missed a payment but my bank statement begs to differ. Almost 1000 rand extra which i did not budget for,really very terrible service ,would not recommend them.

Helpful (0)

Replies (2)

Cell C's replyOfficial

26 Jul 2021, 20:47

Good day Akhil

Thank you for bringing this to our attention.

We would like to assist and have referred your query to our support team.

Please expect our call.

^YM

Cell C's reply26 Jul 2021, 20:47

Official

Good day Akhil

Thank you for bringing this to our attention.

We would like to assist and have referred your query to our support team.

Please expect our call.

^YM

akhil R's updateReviewer Update

27 Jul 2021, 14:49

Hi I am still awaiting your phone call ,whos is going to pay for other debit order that bounced back as there is insufficient funds in my account,youll have taken out almost 1000+/- extra.
There isn't even tower coverage in my area.I can even email proof of payment for this and last month seeing that your system is not working

akhil R's update27 Jul 2021, 14:49

Reviewer Update