PATHETIC SERVICE FROM CELLC

I am disgusted by the service I have received by CellC. There is was an issue with my account, it was my fault for assuming that the debit order has been going through however they have contacted me and made me aware of the outstanding amount. I had made arrangements to pay and paid over the amount to Cellc, I have sent the POP through however the attorneys are still calling me because CellC did not update their system.<br> I have tried calling me for the last two months, the lady that I spoke to informed me that everything was sorted however clearly it is not. I tried every number possible and no one can seem to assist me, each time they say they are going to call me I do not get any feedback. Every person I spoke to said they cannot help me the initial person I spoke to needs to assist me however she has moved out of the department and is not getting back to me despite emails and calls. There is no manager that i can speak to when i have asked for escalation. Apparently the manager is new and cannot assist me. I am desperately trying to sort this out but I am getting no help what so ever. I will not sign with CellC ever again. My husband has Vodacom and has had no problem from day 1.