MK
Malebo K
1 reviews | Active since Oct 2015
15 Oct 2015, 18:15
Pathetic Service from Cell C's Call Centre
Contacted Cell C in July regarding a bill that suddenly went up from around (R500 - R650) to R1 539,29.The consultant I spoke to told me that it was due to data used, but could not exactly tell me what I used the data for. He promised to get some sort of audit done and said I would get feedback. TO DATE, no one has called back. <br> Same thing happened the following month &
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Cell C's replyOfficial
16 Oct 2015, 07:32Hello Malebo@8427,
We are in receipt of your complaint and apologize for the inconvenience caused. This matter will investigated with our billing department and feedback will be provided. Do expect communication soon and be assured this will be sorted.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. This matter will investigated with our billing department and feedback will be provided. Do expect communication soon and be assured this will be sorted.
Regards
Cell C | PN
Cell C's reply16 Oct 2015, 07:32
Official
Hello Malebo@8427,
We are in receipt of your complaint and apologize for the inconvenience caused. This matter will investigated with our billing department and feedback will be provided. Do expect communication soon and be assured this will be sorted.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. This matter will investigated with our billing department and feedback will be provided. Do expect communication soon and be assured this will be sorted.
Regards
Cell C | PN